Univar's Quality Improvement Process is a fundamental tool to achieve the company's mission and to focus on customers. The Quality Process is integrated into all aspects of the company's business practices. Quality is woven into strategic planning, training, and all the daily activities of core work processes and the processes that support them.

In the Quality Improvement Process, quality means one thing – conformance to requirements.

Mission Statement
Univar strives to be the preferred partner in the sales, marketing, and logistics of chemicals in the communities where we operate. We combine economic success with social and environmental responsibility.

Quality Policy
Univar is committed to contribute to the success of our customers and suppliers/partners by providing value-added products and services which consistently meet requirements.

Statement of Core Values

Safety: Safety is the first priority, the most important aspect of our work.

Ethics: We treat every individual in our business and personal practices ethically with integrity and honesty.

Leadership: Each of us strives to lead and motivate by example and consistently live up to these core values. We coach, train, develop, and empower employees to reach their full potential.

Employees: We respect and value every employee and are committed to support and develop each other personally and professionally.

Environment: We are committed to protecting the health and well-being of our employees, our customers, the community, and the environment.

Continuous Improvement: We will improve results for all our stakeholders by doing the right things better every time.

Corporate Social Responsibility: Univar is committed to being a responsible corporate citizen everywhere we operate. In our 2008 Corporate Social Responsibility Annual Report, we expand on the meaning of our Statement of Core Values and how we practice them on a daily basis.